Unpaid invoice: what to do, in order
From friendly reminder to formal notice, without burning the relationship.
D+1 to D+7: the reminder
A short, factual message with no blame. Most of the time the invoice simply slipped through.
D+15: the firm follow-up
Restate the missed due date, mention the contractual penalties, offer immediate settlement by transfer.
D+30: formal notice
Registered letter with acknowledgement. It starts interest running and forms the evidence required before any proceedings.
What avoids all this
A deposit on signature. A client who has already paid 30% settles the balance far more often than one who committed nothing.
Nexap applies these rules automatically from your profile.
Download the app →