The photos that defend you six months later

The scenario, always the same

Three months after the job, the client reports a crack, a chipped tile, a damp mark. They're in good faith: they hadn't noticed. Neither had you photographed it.

What to photograph before

The general state of the room, existing defects close up, the tricky points: corners, junctions, water inlets, the consumer unit. Two minutes, no more.

During

What will disappear under the finish: a pipe, a cable, a patch of masonry. It's also what helps when the client asks, a year later, where the pipe runs.

Where to keep them

In the job folder, not in the phone's camera roll. A photo lost among three thousand others doesn't exist on the day you need it.

And backup

A lost or reinstalled phone takes the evidence with it. Check your photos have made it somewhere other than the device.